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Hotel Agena Lourdes, Lourdes
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Key details
About the Hotel
1, Rue Saint Frai,
Lourdes,
France,
65100,
Occitanie
Hotel Agena offers a 3-star experience in Lourdes, featuring 151 comfortable rooms and a restaurant serving local specialties. This Lourdes hotel provides essential services including free Wi-Fi and accessible accommodations.
Rooms & Amenities
Rooms at Hotel Agena vary in type and include amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some rooms feature balconies with river views, and special wheelchair-friendly options are available.
Dining & Nearby Options
The hotel's restaurant offers a selection of dishes prepared by the chef, with a focus on local flavors. Nearby dining options include Café Au Roi Albert and Restaurant du Grand Hotel Gallia & Londres.
Leisure & Local Area
For leisure, Hotel Agena features an indoor car park and provides access to the city of Lourdes, easily explored on foot or by local transport. The sanctuary and several notable landmarks, such as the Grotte of Massabielle, are located within walking distance.
Services & Amenities
Hotel Agena offers 24-hour reception services and ensures free Wi-Fi throughout the establishment. Additional amenities include facilities for guests requiring special meal preparation and the ability to accommodate various dietary requirements.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Clean
Great location
Crowded dining
Tiny rooms
7.8/10
Very good
Rooms
7.9
Location
9.0
Service
8.8
Dining
6.3
Guest reviews
7.8/10
based on 9 reviews
8.6
8.6/10 based on 32 reviews
Alice
United States of America,
May
2024
8.2/10
I had a pleasant stay at the hotel with clean and comfortable rooms and attentive, friendly staff who even arranged transport to and from the airport. However, the room size was a bit small, making it challenging to move around in the shower.
Rooms
8.0
The rooms were clean and comfortable, as always with attentive and friendly staff. However, the tiny size was a bit inconvenient, especially in the shower area.
Service
9.0
The staff were so helpful, kind, and accommodating, ensuring all our requests were catered for. Though most were polite and helpful, there were one or two exceptions.
Location
9.0
The location was spot-on, set back from the main boulevard and perfect for visiting the sanctuary on foot. It was a quiet area but central for exploring Lourdes.
Dining
7.0
The dining experience offered a variety of options, including croissants, ham, cheese, fruit cocktails, and more. However, some dishes were not up to the mark and became repetitive.
Facilities
8.0
The hotel provided necessary facilities to make the stay comfortable, such as clean bathrooms and well-maintained rooms.
Daniel
United Kingdom,
April
2024
7.0/10
I found this hotel to be a mixed experience. While the rooms were spotless and beautifully lit up by the morning sun, the size was a bit cramped, especially for hanging clothes, and the tiny bathroom had noticeable mold issues. The service, however, was exceptional, with attentive staff always ensuring our needs were met. The location was ideal for exploring Lourdes on foot, despite being situated in a quieter area. On the downside, the dining experience left much to be desired with overcrowding and unimpressive dinner offerings.
Rooms
7.0
The rooms were beautifully lit up by the morning sun and clean, but a bit small for two people with limited clothes hanging space and a tiny bathroom with mold.
Service
9.0
The staff were always attentive and made sure all our needs were catered to. Their personal touch was very nice.
Location
8.0
The hotel's location in Lourdes was ideal for exploring on foot, though it was in a quieter area away from the main boulevard.
Dining
5.0
The dining experience, particularly dinner, was disappointing with limited and unimpressive offerings.
Facilities
6.0
The facilities were decent overall, but the dining area could get crowded easily.
Donald
United States of America,
January
2024
7.6/10
The hotel is located perfectly close to the sanctuary with a spot-on setting, and the staff is genuinely helpful and accommodating. The rooms are clean and comfortable, despite being quite tiny, yet the shower might be a challenge. Dining was fair but crowded at times. The location is second to none for accessibility to the sanctuary.
Rooms
8.0
The rooms were clean and comfortable, although quite tiny where turning in the shower could be tricky.
Service
7.0
The staff were helpful and polite overall, with some exceptions.
Location
9.0
The location is perfect in relation to the sanctuary, being very accessible and close.
Dining
6.0
The dining experience was fairly good with continental style options, although some items were not great every night.
Facilities
8.0
The facilities offer what you need for a pleasant stay.
Clean
Crowded dining
Emma
United Kingdom,
January
2024
8.2/10
The hotel offers excellent rooms that are very clean and comfortable, but could improve organization for guests and staff. The service is outstanding, with exceptionally friendly and efficient staff. The location is superb, set back from the main boulevard and easily accessible to the sanctuary. The dining experience is fairly good but could enhance the variety of options. Overall, a recommended stay for groups traveling to Lourdes.
Rooms
8.0
The rooms were excellent, very clean and comfortable.
Service
9.0
The staff is exceptionally friendly and efficient.
Location
9.0
The location is spot-on, set back from the main boulevard and convenient for accessing the sanctuary.
Dining
7.0
The dining was fairly good, with continental-style options.
Facilities
8.0
The facilities are good overall.
Barbara
United States of America,
January
2024
8.0/10
The hotel rooms were a good size for the four of us, clean, tidy, and comfortable, with staff doing their best on several occasions. However, there could be more organization for both guests and staff. The service was exceptional, with team members going above and beyond to make us feel at home. The location was ideal for exploring Lourdes on foot, being close to the sanctuary and shops. The dining experience, though a bit crowded at times, offered a variety of options with some room for improvement. Overall, a great value for money with a few areas that could use enhancement.
Rooms
8.0
The rooms were clean, tidy, and comfortable, a good size for the four of us.
Service
9.0
The service was exceptionally friendly and efficient, with staff going above and beyond to ensure a pleasant stay.
Location
9.0
The hotel's location is second to none regarding accessibility to the sanctuary and shops in Lourdes, making it ideal for exploring on foot.
Dining
7.0
The dining experience, while a bit crowded at times, offered a variety of options but with room for improvement in some areas.
Facilities
7.0
The facilities were good, but there is potential for improvement in terms of organization for guests.
Jordan
United States of America,
January
2024
8.2/10
The hotel was in a great location, close to the Grotto and shops, perfect for exploring Lourdes on foot. The rooms were comfortable and clean, though a bit small for two people. The service was attentive and accommodating, making us feel truly looked after. The dining experience, while a bit crowded, offered a good continental breakfast but lacked variety for dinners.
Rooms
8.0
The rooms, although a bit small for two people, were comfortable and clean.
Service
9.0
The staff was incredibly helpful, kind, and accommodating, making our stay truly enjoyable.
Location
9.0
The hotel's location is ideal for exploring Lourdes on foot, close to the Grotto and shops.
Dining
7.0
The dining experience, while a bit crowded, offered a good continental breakfast but could have had more variety for dinners.
Facilities
8.0
The hotel facilities met our needs during the stay.
George
United Kingdom,
September
2023
7.6/10
I had a brilliant view of the river from my lovely room on the 6th floor, making it a quaint home away from home. The mattresses were a bit hard, but the overall experience was delightful.
Rooms
8.0
My room had a lovely view of the river on the 6th floor. The decor was beautifully quaint, giving a cozy, homely vibe. However, the foam mattresses were on the hard side.
Service
9.0
The staff were so helpful, kind, and accommodating, which truly saved the day. Even with some less cheerful wait staff, the positive experiences overshadowed any minor hiccups.
Location
9.0
The hotel's location, just a short walk from the Grotto and shops, was perfect for accessing the sanctuary. The friendly staff and set back position from the main boulevard provided a peaceful environment.
Dining
5.0
The local meats served were not up to the mark, tasting like cold cut deli style meat. The limited buffet options and repetitive, unimpressive meals left much to be desired.
Facilities
7.0
The hotel facilities were decent, but there were complaints about the cleanliness not meeting expectations regarding bathroom hygiene and room upkeep.
George
United Kingdom,
September
2023
7.8/10
I had a pleasant stay at the hotel with clean and comfortable rooms and attentive and friendly staff, who even arranged a taxi for airport transfers. The lovely view of the river from my room added to the charm. However, the dining experience was not ideal with limited and repetitive dinner options.
Rooms
8.0
The rooms were clean, tidy, and comfortable with a lovely view of the river.
Service
9.0
The staff was attentive, friendly, and accommodating, catering to every request.
Location
9.0
The location was perfect in relation to the sanctuary, set back from the main boulevard, and accessible for visits to Lourdes.
Dining
6.0
The dinner options were lacking variety and the portions were small.
Facilities
7.0
The facilities were satisfactory, although the dining area could get crowded at times.
Laurence
United Kingdom,
June
2023
8.4/10
The hotel is in a superb location, ideal for exploring Lourdes on foot and conveniently close to the shops and Grotto. The rooms are clean, fresh, and comfortable, though a tad small for two people in terms of clothes hanging space. The service at the hotel went above and beyond, especially at the Agena. The dining experience had some drawbacks with thinly cut meat and crowded conditions at times. The facilities offered were good overall.
Rooms
8.0
The rooms are clean, fresh, and comfortable, but a bit limited on space for hanging clothes.
Service
9.0
The service went above and beyond, especially at the Agena.
Location
10.0
The hotel's location is second to none in terms of accessibility to the sanctuary and proximity to the shops and Grotto in Lourdes.
Dining
7.0
The dining experience had its drawbacks, with thinly cut meat and occasionally crowded conditions.
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